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Cancellation Policy

Paying in advance secures your place on your preferred date It's important to be aware that no reimbursements or refunds will be given once registered for the course or miss any classes (no show). This covers participants who do not successfully complete the course, those who fail the pre-test on the first day of class, students who do not attend all scheduled class dates and times, those who do not meet the course skills proficiency (as per American Red Cross requirements), or fail to achieve a score of at least 80 percent on the written exam. CPR, ETC. retains the right to cancel any class due to low enrollment numbers. In such cases, paid participants will be notified 24 hours prior to the first class date via email. If you find it necessary to reschedule your class, you may do so with a $35 fee, as long as the rescheduling takes place at least 3 days before your scheduled class. Participants are allowed to transfer a total of two times, and the training must be completed within 90 days from the original class date. To reschedule, call us at 954-529-8353, so we can arrange your future class. We respect your privacy. This policy explains how we handle your personal information on our website and services. What We Collect: • Personal Info: When you sign up for courses, newsletters, or contact us, we gather details like your name, email, phone number, and billing info. • Usage Data: We collect data like your IP address, browser type, and pages visited to improve our site. • Cookies: We use cookies to enhance your experience; you can adjust your settings in your browser. How We Use Your Info: • Process registrations, payments, and provide training services. • Send course updates and offer customer support. • Analyze website performance to refine our services. Sharing Your Info: • With trusted third-party providers (e.g., payment processors, email services, American Red Cross). • When required by law or to protect our rights. • In business transactions, with notice for major changes. Data Security: We use advanced security measures to protect your data, though no online method is 100% secure. Your Rights: • Access or update your information by contacting us. • Opt out of marketing emails. • Manage your cookie settings. Policy Updates: Any major changes will be posted on our website.

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